Experian Information Solutions — CFPB Complaint Data

Updated 2026-10-14

Data source: CFPB Consumer Complaint Database. This company’s rollup was computed October 14, 2026. View the live CFPB record.

Source coverage through: October 14, 2026. Last successful pipeline run: November 12, 2026 UTC. Coverage is 29 days behind today. The ingestion cursor has reached today.

This is a rolling snapshot, not a complete current count. Confirm the latest record directly in theCFPB database before relying on a total or ranking.

Use this record as context before you pay, respond, or file a complaint: it shows what consumers reported and whether the company responded, but it does not prove wrongdoing or tell you whether your individual debt is valid.

A CFPB complaint means a consumer submitted a complaint against Experian Information Solutions and the company was given a chance to respond — it isn't a lawsuit, a fine, or a verified finding that the company did something wrong. Raw complaint counts also aren't adjusted for company size: a large national company will show more complaints than a small one even if it handles a lower share of its accounts poorly.

48% of Experian Information Solutions's complaints on record are about "incorrect information on your report" — the single most common issue category.

Total complaints (ingested)
14,747
Trailing 12 months
14,747
Timely response rate
100%
14747 of 14747 complaints with a timely-response field. Not whether the complaint was resolved.

Have a problem with Experian Information Solutions?

As of 2026, credit-reporting complaints have to go through the consumer reporting agency or furnisher first, before the CFPB will take one — see credit report dispute after resolution for that process.

Top complaint issues

The specific problems people reported, most common first.

  • Incorrect information on your report7,063
  • Problem with a company's investigation into an existing problem2,739
  • Improper use of your report2,184
  • Attempts to collect debt not owed — what to do1,404
  • Written notification about debt — what to do973

Complaint trend (monthly)

Complaints against Experian Information Solutions rose 39% over the last 3 months compared to the 3 months before that.

Apr
Jul
Oct

State distribution

Where complaints against Experian Information Solutions are coming from.