Pinnacle Financial Partners — CFPB Complaint Data
Data source: CFPB Consumer Complaint Database. Data current as of August 7, 2026. View the live CFPB record.
A CFPB complaint means a consumer submitted a complaint against Pinnacle Financial Partners and the company was given a chance to respond — it isn't a lawsuit, a fine, or a verified finding that the company did something wrong. Raw complaint counts also aren't adjusted for company size: a large national company will show more complaints than a small one even if it handles a lower share of its accounts poorly.
48% of Pinnacle Financial Partners's complaints on record are about "took or threatened to take negative or legal action" — the single most common issue category.
Top complaint issues
The specific problems people reported, most common first.
- Took or threatened to take negative or legal action — what to do29
- Attempts to collect debt not owed — what to do20
- Written notification about debt — what to do6
- Problem with a company's investigation into an existing problem1
- Problem when making payments1
Complaint trend (monthly)
State distribution
Where complaints against Pinnacle Financial Partners are coming from.
Have a problem with Pinnacle Financial Partners?
A CFPB complaint is free, takes about 10 minutes, and generally requires Pinnacle Financial Partners to respond within 15 days. Before you file: attach documents (statements, letters, screenshots), be specific about the product and problem, and state exactly what resolution you want.