Patientfi — CFPB Complaint Data
Data source: CFPB Consumer Complaint Database. Data current as of August 8, 2026. View the live CFPB record.
A CFPB complaint means a consumer submitted a complaint against Patientfi and the company was given a chance to respond — it isn't a lawsuit, a fine, or a verified finding that the company did something wrong. Raw complaint counts also aren't adjusted for company size: a large national company will show more complaints than a small one even if it handles a lower share of its accounts poorly.
24% of Patientfi's complaints on record are about "written notification about debt" — the single most common issue category.
Top complaint issues
The specific problems people reported, most common first.
- Written notification about debt — what to do5
- Charged fees or interest you didn't expect5
- Problem with additional add-on products or services3
- Incorrect information on your report3
- Attempts to collect debt not owed — what to do3
Complaint trend (monthly)
Have a problem with Patientfi?
A CFPB complaint is free, takes about 10 minutes, and generally requires Patientfi to respond within 15 days. Before you file: attach documents (statements, letters, screenshots), be specific about the product and problem, and state exactly what resolution you want.