Opportunity Financial — CFPB Complaint Data

Updated 2026-10-14

Data source: CFPB Consumer Complaint Database. This company’s rollup was computed October 14, 2026. View the live CFPB record.

Source coverage through: October 14, 2026. Last successful pipeline run: October 16, 2026 UTC. Coverage is 2 days behind today.

Use this record as context before you pay, respond, or file a complaint: it shows what consumers reported and whether the company responded, but it does not prove wrongdoing or tell you whether your individual debt is valid.

A CFPB complaint means a consumer submitted a complaint against Opportunity Financial and the company was given a chance to respond — it isn't a lawsuit, a fine, or a verified finding that the company did something wrong. Raw complaint counts also aren't adjusted for company size: a large national company will show more complaints than a small one even if it handles a lower share of its accounts poorly.

29% of Opportunity Financial's complaints on record are about "took or threatened to take negative or legal action" — the single most common issue category.

Total complaints (ingested)
174
Trailing 12 months
174
Timely response rate
100%
174 of 174 complaints with a timely-response field. Not whether the complaint was resolved.

Have a problem with Opportunity Financial?

A CFPB complaint is free, takes about 10 minutes, and generally requires Opportunity Financial to respond within 15 days. Before you file: attach documents (statements, letters, screenshots), be specific about the product and problem, and state exactly what resolution you want.

Top complaint issues

The specific problems people reported, most common first.

  • Took or threatened to take negative or legal action — what to do51
  • Charged fees or interest you didn't expect25
  • Attempts to collect debt not owed — what to do25
  • Struggling to pay your loan15
  • Incorrect information on your report12

Complaint trend (monthly)

Complaints against Opportunity Financial fell 67% over the last 3 months compared to the 3 months before that.

Apr
Jul
Oct

State distribution

Where complaints against Opportunity Financial are coming from.