Credit Karma — CFPB Complaint Data
Data source: CFPB Consumer Complaint Database. Data current as of August 4, 2026. View the live CFPB record.
A CFPB complaint means a consumer submitted a complaint against Credit Karma and the company was given a chance to respond — it isn't a lawsuit, a fine, or a verified finding that the company did something wrong. Raw complaint counts also aren't adjusted for company size: a large national company will show more complaints than a small one even if it handles a lower share of its accounts poorly.
36% of Credit Karma's complaints on record are about "took or threatened to take negative or legal action" — the single most common issue category.
Top complaint issues
The specific problems people reported, most common first.
- Took or threatened to take negative or legal action — what to do4
- Problem with additional add-on products or services2
- Getting the loan1
- Getting a line of credit1
- False statements or representation1
Complaint trend (monthly)
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As of 2026, credit-reporting complaints have to go through the consumer reporting agency or furnisher first, before the CFPB will take one — see credit report dispute after resolution for that process.