Greensky Operations — CFPB Complaint Data
Data source: CFPB Consumer Complaint Database. Data current as of September 19, 2026. View the live CFPB record.
A CFPB complaint means a consumer submitted a complaint against Greensky Operations and the company was given a chance to respond — it isn't a lawsuit, a fine, or a verified finding that the company did something wrong. Raw complaint counts also aren't adjusted for company size: a large national company will show more complaints than a small one even if it handles a lower share of its accounts poorly.
21% of Greensky Operations's complaints on record are about "charged fees or interest you didn't expect" — the single most common issue category.
Have a problem with Greensky Operations?
A CFPB complaint is free, takes about 10 minutes, and generally requires Greensky Operations to respond within 15 days. Before you file: attach documents (statements, letters, screenshots), be specific about the product and problem, and state exactly what resolution you want.
Top complaint issues
The specific problems people reported, most common first.
- Charged fees or interest you didn't expect11
- Problem with additional add-on products or services8
- Problem with the payoff process at the end of the loan5
- Problem when making payments5
- Incorrect information on your report5
Complaint trend (monthly)
State distribution
Where complaints against Greensky Operations are coming from.