Business & Professional Collection Service — CFPB Complaint Data
Data source: CFPB Consumer Complaint Database. This company’s rollup was computed October 14, 2026. View the live CFPB record.
Source coverage through: October 14, 2026. Last successful pipeline run: October 22, 2026 UTC. Coverage is 8 days behind today.
This is a rolling snapshot, not a complete current count. Confirm the latest record directly in theCFPB database before relying on a total or ranking.
Use this record as context before you pay, respond, or file a complaint: it shows what consumers reported and whether the company responded, but it does not prove wrongdoing or tell you whether your individual debt is valid.
A CFPB complaint means a consumer submitted a complaint against Business & Professional Collection Service and the company was given a chance to respond — it isn't a lawsuit, a fine, or a verified finding that the company did something wrong. Raw complaint counts also aren't adjusted for company size: a large national company will show more complaints than a small one even if it handles a lower share of its accounts poorly.
33% of Business & Professional Collection Service's complaints on record are about "communication tactics" — the single most common issue category.
Have a problem with Business & Professional Collection Service?
A CFPB complaint is free, takes about 10 minutes, and generally requires Business & Professional Collection Service to respond within 15 days. Before you file: attach documents (statements, letters, screenshots), be specific about the product and problem, and state exactly what resolution you want.
Top complaint issues
The specific problems people reported, most common first.
- Communication tactics — what to do2
- Attempts to collect debt not owed — what to do2
- Written notification about debt — what to do1
- False statements or representation1
Complaint trend (monthly)
State distribution
Where complaints against Business & Professional Collection Service are coming from.