Student Loan Servicing Complaint Trends
By US Debt Compass Editorial TeamUpdated 2026-08-09
Data source: CFPB Consumer Complaint Database. Data current as of August 9, 2026. View the live CFPB record.
A CFPB complaint means a consumer submitted a complaint and the company was given a chance to respond — it isn't a lawsuit, a fine, or a verified finding of wrongdoing. This pipeline ingests CFPB data on a rolling daily basis and is still catching up through its historical backlog, so totals below reflect a partial, growing slice of real complaint volume — treat the relative ranking of issues and companies as more reliable than the absolute numbers at this stage.
Total complaints (ingested)
4,980
National trend (monthly)
Apr
Jul
Top issues
- Dealing with your lender or servicer2,618
- Struggling to repay your loan866
- Incorrect information on your report723
- Problem with a company's investigation into an existing problem205
- Attempts to collect debt not owed169