General Debt Collection Complaint Trends

By US Debt Compass Editorial TeamUpdated 2026-10-13

Data source: CFPB Consumer Complaint Database. Data current as of October 13, 2026. View the live CFPB record.

Source coverage through: September 10, 2026. Last successful pipeline run: October 13, 2026 UTC. Coverage is 32 days behind today.

This snapshot is materially stale; do not treat absolute counts or rankings as current. Confirm the latest record directly in theCFPB database before relying on a total or ranking.

A CFPB complaint means a consumer submitted a complaint and the company was given a chance to respond — it isn't a lawsuit, a fine, or a verified finding of wrongdoing. Coverage is behind the CFPB source, so totals below reflect only the records ingested through the date shown above.

General Debt Collection complaints fell 78% in the trailing 90 days versus the prior 90 days.

Total complaints (ingested)
72,514

National trend (monthly)

Apr
Jul

Top issues

  • Attempts to collect debt not owed31,919
  • Took or threatened to take negative or legal action21,469
  • Written notification about debt10,937
  • False statements or representation5,932
  • Communication tactics1,300