Heartland Payment Systems — CFPB Complaint Data
Data source: CFPB Consumer Complaint Database. Data current as of August 7, 2026. View the live CFPB record.
A CFPB complaint means a consumer submitted a complaint against Heartland Payment Systems and the company was given a chance to respond — it isn't a lawsuit, a fine, or a verified finding that the company did something wrong. Raw complaint counts also aren't adjusted for company size: a large national company will show more complaints than a small one even if it handles a lower share of its accounts poorly.
56% of Heartland Payment Systems's complaints on record are about "dealing with your lender or servicer" — the single most common issue category.
Top complaint issues
The specific problems people reported, most common first.
- Dealing with your lender or servicer9
- Struggling to repay your loan3
- Incorrect information on your report2
- Written notification about debt — what to do1
- Communication tactics — what to do1
Complaint trend (monthly)
State distribution
Where complaints against Heartland Payment Systems are coming from.
Have a problem with Heartland Payment Systems?
A CFPB complaint is free, takes about 10 minutes, and generally requires Heartland Payment Systems to respond within 15 days. Before you file: attach documents (statements, letters, screenshots), be specific about the product and problem, and state exactly what resolution you want.