Who Is Viking Client Services? Why Are They Calling Me?

By US Debt Compass Editorial TeamUpdated 2026-08-01
CFPB complaints on record for Viking Client Services
16

Most commonly for attempts to collect debt not owed

View full complaint lookup for Viking Client Services →

Contact Viking Client Services

Address to send a debt validation letter
Viking Client Services, LLC 10050 Crosstown Circle, Suite 300 Eden Prairie, MN 55344
Phone
1-800-767-7895

As of 2026-08-07 — verify before mailing anything important, since collectors do change addresses.

Viking Client Services (also operating as Viking Billing Service) is a Minnesota-based collector that pursues consumer debts including rental-car damage claims referred by Hertz, Dollar, and Thrifty, along with other creditor accounts. If Viking is contacting you about a damage claim or other debt, request debt validation in writing before paying, especially if the claim covers damage you don’t believe you caused.

Yes. In DeNicolo v. Viking Billing Service, filed in the U.S. District Court for the Northern District of California, the plaintiff alleged that Hertz and Viking regularly billed renters for vehicle damage months after a rental ended, without the disclosures required under the FDCPA and state consumer-protection laws. Viking agreed to pay $1,087,250 to resolve the claims on a class-wide basis. If Viking has sent you a collection letter over a rental-car damage claim, especially one that surfaced long after you returned the vehicle, see debt validation request to challenge the charge before paying.

Questions & Answers

Is Viking Client Services a legitimate debt collector?

Viking Client Services shows up in the CFPB consumer complaint database, which tracks real complaints filed against real companies — so it is a legitimate, registered entity, not a scam name. That doesn't mean every call claiming to be from them is real; scammers impersonate real collectors. Verify what they're collecting before paying anything — see what to do the first time a collector contacts you.

— US Debt Compass Editorial Team

How do I stop Viking Client Services from calling me?

Under the FDCPA, you can send Viking Client Services a written cease-and-desist letter and they must stop contacting you except to confirm they've received it or to notify you of specific legal action. This doesn't erase the debt — it only stops the calls. See the cease-and-desist letter glossary entry for how to send one.

— US Debt Compass Editorial Team

How do I dispute a debt with Viking Client Services?

Send a written debt validation request to Viking Client Services's dispute address within 30 days of first contact — they must then verify the debt before continuing collection. See the contact details above for the current mailing address.

— US Debt Compass Editorial Team

Is Viking Client Services on my credit report?

If Viking Client Services is collecting on an account, it can appear on your credit report as a collection tradeline, separate from the original creditor's listing. Check your credit report directly to confirm, and see the credit report dispute guide if anything about the listing looks wrong.

— US Debt Compass Editorial Team

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