Who Is USCB? Why Are They Calling Me?
Most commonly for attempts to collect debt not owed
Contact USCB
- Address to send a debt validation letter
- USCB America 355 S. Grand Ave, 32nd Floor Los Angeles, CA 90071
- Phone
- 1-877-846-9531
- Official website
- https://www.uscbamerica.com
As of 2026-08-07 — verify before mailing anything important, since collectors do change addresses.
USCB (USCB America) is a Los Angeles-based collector that pursues medical debt on behalf of hospitals, healthcare systems, and government agencies. If USCB is contacting you about a medical bill, put them on notice with a validation request in writing, especially if the balance may be something your insurance should have covered.
Has USCB been the subject of legal action?
Yes. In Jonsson v. USCB Inc., filed in the Central District of California, lead plaintiff Brenda Jonsson alleged USCB repeatedly called her cell phone using an autodialer and a pre-recorded voice to collect a debt that belonged to someone else, violating the Telephone Consumer Protection Act. The case received preliminary settlement approval on January 26, 2015, with USCB agreeing to pay $2.7 million, of which more than $1.47 million was set aside for distribution to an estimated 12,000 class members who received similar autodialed or pre-recorded calls. If USCB has repeatedly called your cell phone with robocalls about a debt — especially one that isn’t yours — see how to stop repeated collector contact for how to document and stop it.
Questions & Answers
Is USCB a legitimate debt collector?
USCB shows up in the CFPB consumer complaint database, which tracks real complaints filed against real companies — so it is a legitimate, registered entity, not a scam name. That doesn't mean every call claiming to be from them is real; scammers impersonate real collectors. Verify what they're collecting before paying anything — see what to do the first time a collector contacts you.
— US Debt Compass Editorial Team
How do I stop USCB from calling me?
Under the FDCPA, you can send USCB a written cease-and-desist letter and they must stop contacting you except to confirm they've received it or to notify you of specific legal action. This doesn't erase the debt — it only stops the calls. See the cease-and-desist letter glossary entry for how to send one.
— US Debt Compass Editorial Team
How do I dispute a debt with USCB?
Send a written debt validation request to USCB's dispute address within 30 days of first contact — they must then verify the debt before continuing collection. See the contact details above for the current mailing address.
— US Debt Compass Editorial Team
Is USCB on my credit report?
If USCB is collecting on an account, it can appear on your credit report as a collection tradeline, separate from the original creditor's listing. Check your credit report directly to confirm, and see the credit report dispute guide if anything about the listing looks wrong.
— US Debt Compass Editorial Team