Who Is Transworld Systems? Why Are They Calling Me?
Most commonly for attempts to collect debt not owed
Contact Transworld Systems
- Address to send a debt validation letter
- Transworld Systems Inc. 500 Virginia Drive, Suite 514 Fort Washington, PA 19034
- Phone
- 1-800-456-4729
- Official website
- https://www.tsico.com
As of 2026-08-07 — verify before mailing anything important, since collectors do change addresses.
Transworld Systems (TSI) is a Pennsylvania-based debt collector that pursues past-due accounts across student loans, medical debt, retail credit, and other consumer categories on behalf of creditors and trusts. If TSI has contacted you or filed a lawsuit over a debt, ask them to validate the debt before paying, and if it’s a private student loan, confirm TSI can actually prove which trust owns your account.
Has Transworld Systems been the subject of regulatory action?
Yes. On September 18, 2017, the CFPB issued a consent order against TSI, which served as debt collector for National Collegiate Student Loan Trusts, for filing false or misleading affidavits and providing false testimony in debt collection lawsuits it could not substantiate. The Bureau found TSI employees signed sworn statements claiming to have personally reviewed loan records they never actually read, then used those affidavits to sue borrowers — including cases where required documentation was missing or the statute of limitations had already expired. TSI paid a $2.5 million civil penalty as part of a broader action that ordered the trusts and TSI to provide at least $21.6 million in relief to affected borrowers. If TSI has sued you or a debt collection judgment against you relied on paperwork you never saw, see lawsuit filed / summons for how to respond.
Questions & Answers
Is Transworld Systems a legitimate debt collector?
Transworld Systems shows up in the CFPB consumer complaint database, which tracks real complaints filed against real companies — so it is a legitimate, registered entity, not a scam name. That doesn't mean every call claiming to be from them is real; scammers impersonate real collectors. Verify what they're collecting before paying anything — see what to do the first time a collector contacts you.
— US Debt Compass Editorial Team
How do I stop Transworld Systems from calling me?
Under the FDCPA, you can send Transworld Systems a written cease-and-desist letter and they must stop contacting you except to confirm they've received it or to notify you of specific legal action. This doesn't erase the debt — it only stops the calls. See the cease-and-desist letter glossary entry for how to send one.
— US Debt Compass Editorial Team
How do I dispute a debt with Transworld Systems?
Send a written debt validation request to Transworld Systems's dispute address within 30 days of first contact — they must then verify the debt before continuing collection. See the contact details above for the current mailing address.
— US Debt Compass Editorial Team
Is Transworld Systems on my credit report?
If Transworld Systems is collecting on an account, it can appear on your credit report as a collection tradeline, separate from the original creditor's listing. Check your credit report directly to confirm, and see the credit report dispute guide if anything about the listing looks wrong.
— US Debt Compass Editorial Team
Sources
- CFPB — Enforcement Action Against Transworld Systems Inc. (Sept. 18, 2017)— consumerfinance.gov
- Transworld Systems Inc. — Contact Us— myaccount.tsico.com