Who Is Professional Recovery Management? Why Are They Calling Me?
Most commonly for attempts to collect debt not owed
Contact Professional Recovery Management
- Address to send a debt validation letter
- Professional Recovery Management, Inc. (d/b/a FOX Collection Center) PO Box 528 Goodlettsville, TN 37070-0528
- Phone
- 1-615-859-2891
- Official website
- https://www.foxcollection.com
As of 2026-08-07 — verify before mailing anything important, since collectors do change addresses.
Professional Recovery Management, Inc., doing business as FOX Collection Center, is a Tennessee-based debt collector that recovers past-due accounts for clients in healthcare, commercial, municipal government, education, and financial services. If FOX Collection Center is contacting you, request debt validation in writing to confirm the amount and origin of the debt before paying anything.
If this is the first time they’ve reached out, see what to do the first time a collector contacts you. Being contacted doesn’t necessarily mean a lawsuit is coming, but collectors can and do sue over unpaid balances — check how long they can legally wait to sue in your state.
Questions & Answers
Is Professional Recovery Management a legitimate debt collector?
Professional Recovery Management shows up in the CFPB consumer complaint database, which tracks real complaints filed against real companies — so it is a legitimate, registered entity, not a scam name. That doesn't mean every call claiming to be from them is real; scammers impersonate real collectors. Verify what they're collecting before paying anything — see what to do the first time a collector contacts you.
— US Debt Compass Editorial Team
How do I stop Professional Recovery Management from calling me?
Under the FDCPA, you can send Professional Recovery Management a written cease-and-desist letter and they must stop contacting you except to confirm they've received it or to notify you of specific legal action. This doesn't erase the debt — it only stops the calls. See the cease-and-desist letter glossary entry for how to send one.
— US Debt Compass Editorial Team
How do I dispute a debt with Professional Recovery Management?
Send a written debt validation request to Professional Recovery Management's dispute address within 30 days of first contact — they must then verify the debt before continuing collection. See the contact details above for the current mailing address.
— US Debt Compass Editorial Team
Is Professional Recovery Management on my credit report?
If Professional Recovery Management is collecting on an account, it can appear on your credit report as a collection tradeline, separate from the original creditor's listing. Check your credit report directly to confirm, and see the credit report dispute guide if anything about the listing looks wrong.
— US Debt Compass Editorial Team