Who Is Northstar Location Services? Why Are They Calling Me?

By US Debt Compass Editorial TeamUpdated 2026-08-09
CFPB complaints on record for Northstar Location Services
17

Most commonly for attempts to collect debt not owed

Contact Northstar Location Services

Address to send a debt validation letter
Northstar Location Services, LLC 4285 Genesee Street Cheektowaga, NY 14225
Phone
1-877-630-6700
Official website
https://www.gotonls.com

As of 2026-08-07 — verify before mailing anything important, since collectors do change addresses.

Northstar Location Services, LLC is a New York-based collection agency that pursues past-due consumer accounts, including credit card, retail, and other unsecured debts, on behalf of creditors nationwide. If Northstar is contacting you, put them on notice with a validation request in writing before paying anything, so you can confirm the amount and who currently owns the debt.

Has Northstar Location Services been the subject of regulatory action?

Northstar has faced federal FDCPA litigation over its collection letters. In Tucker v. Northstar Location Services, LLC, filed July 20, 2018 in Texas federal court, a proposed class action alleged Northstar sent a collection letter presenting settlement offers with a deadline, then sent a nearly identical letter about a month later offering the same settlement with a later deadline — conduct the suit claimed was “false and misleading” under the FDCPA because the first letter implied the offer wouldn’t be available again. If you’ve received conflicting or repeated settlement offers from Northstar, or the company keeps contacting you after a dispute, see repeated collector contact for your options.

Questions & Answers

Is Northstar Location Services a legitimate debt collector?

Northstar Location Services shows up in the CFPB consumer complaint database, which tracks real complaints filed against real companies — so it is a legitimate, registered entity, not a scam name. That doesn't mean every call claiming to be from them is real; scammers impersonate real collectors. Verify what they're collecting before paying anything — see what to do the first time a collector contacts you.

— US Debt Compass Editorial Team

How do I stop Northstar Location Services from calling me?

Under the FDCPA, you can send Northstar Location Services a written cease-and-desist letter and they must stop contacting you except to confirm they've received it or to notify you of specific legal action. This doesn't erase the debt — it only stops the calls. See the cease-and-desist letter glossary entry for how to send one.

— US Debt Compass Editorial Team

How do I dispute a debt with Northstar Location Services?

Send a written debt validation request to Northstar Location Services's dispute address within 30 days of first contact — they must then verify the debt before continuing collection. See the contact details above for the current mailing address.

— US Debt Compass Editorial Team

Is Northstar Location Services on my credit report?

If Northstar Location Services is collecting on an account, it can appear on your credit report as a collection tradeline, separate from the original creditor's listing. Check your credit report directly to confirm, and see the credit report dispute guide if anything about the listing looks wrong.

— US Debt Compass Editorial Team