Who Is Credit Control? Why Are They Calling Me?
Most commonly for attempts to collect debt not owed
Contact Credit Control
- Address to send a debt validation letter
- Credit Control, LLC 3300 Rider Trail S, Suite 500 Earth City, MO 63045-1338
- Phone
- 1-314-442-7400
- Official website
- https://www.credit-control.com
As of 2026-08-07 — verify before mailing anything important, since collectors do change addresses.
Credit Control is a third-party debt collection agency that works accounts on behalf of creditors — including telecom, utility, and financial-services clients — rather than buying and owning the debt itself in most cases. If Credit Control is contacting you, it’s worth putting them on notice with a validation request in writing to confirm the amount owed and that it’s authorized to collect on the account before paying anything.
Questions & Answers
Is Credit Control a legitimate debt collector?
Credit Control shows up in the CFPB consumer complaint database, which tracks real complaints filed against real companies — so it is a legitimate, registered entity, not a scam name. That doesn't mean every call claiming to be from them is real; scammers impersonate real collectors. Verify what they're collecting before paying anything — see what to do the first time a collector contacts you.
— US Debt Compass Editorial Team
How do I stop Credit Control from calling me?
Under the FDCPA, you can send Credit Control a written cease-and-desist letter and they must stop contacting you except to confirm they've received it or to notify you of specific legal action. This doesn't erase the debt — it only stops the calls. See the cease-and-desist letter glossary entry for how to send one.
— US Debt Compass Editorial Team
How do I dispute a debt with Credit Control?
Send a written debt validation request to Credit Control's dispute address within 30 days of first contact — they must then verify the debt before continuing collection. See the contact details above for the current mailing address.
— US Debt Compass Editorial Team
Is Credit Control on my credit report?
If Credit Control is collecting on an account, it can appear on your credit report as a collection tradeline, separate from the original creditor's listing. Check your credit report directly to confirm, and see the credit report dispute guide if anything about the listing looks wrong.
— US Debt Compass Editorial Team